I've spent most of my career trying to understand why good product teams don't make good moves. In 2010, I began building research programs into product and design teams in San Francisco.
I could produce research, at first, but I could not see how the work fit into a product context. A few years of research into research became The Researcher's Journey, and that meta-investigation culminated in the worldwide workshops and distributed data collection of the Research Skills Framework.
I came to find that great research does little on its own to change the course of product teams and their work: it is at times necessary, and never sufficient.
The interesting problems — and the ones that keep recurring — fall outside the scope of research itself. To work on the interesting things, I began to consult independently as Dave's Research Company. I work with a handful of clients each year, primarilyl through word of mouth, and leave a trail of what I am learning in a Monday newsletter called The Product Game.
My work pulls on an academic background of cognitive science and HCI, adult learning in Brazilian jiu-jitsu (currently at brown belt, training no-gi), wide-ranging reading, and the architect Christopher Alexander's structural approach to complexity.
For an independent consultant, the work is never guaranteed, but I cherish the tradeoff: flexibility. Each year I take time for a 4–6 week craft sabbatical like the wine harvest, sake season, or a very long walk.
Talk and Workshop Index:
- Rethinking Interviews: Two Perspectives on Navigating Conversations Talk with Dr Lisa Koeman — April 2025, UXInsight Festival
- The Future of UX Research Podcast with Judd Antin and Christiana Lackner — June 2024, Awkward Silences
- The evolution of user research Podcast — April 2024, The Optimal Path
- Navigating the future of UX research Podcast — April 2024, Insights Ulocked
- Our Discomfort with Research Democratization Podcast — October 2023, Scaling Research
- Re-integrating Research into Product and Design — Miro Design Talk (private), August, 2023
- Research That Influences Workshop — Rosenfeld Media Advancing Research, March 2023
- Advice for Establishing Research — December 2022, Rosenfeld Media Advancing Research
- Research Ops: Research Skills Framework Workshop— May 2022, UX LX Conference
- A Research Skills Evolution — March 2021, Rosenfeld Media Advancing Research
- The Research Skills We Need to Succeed — February 2021, UXRConf Anywhere
- The Power of Pattern Language — September 2020, EuroIA Conference
- Working with the Research Skills Framework workshop — September 2020, UXinsight Festival (with Tomomi Sasaki)
- Tools for the Trek — February 2020, Interaction 20 Milan (w/ Tomomi Sasaki)
- Shaping Effective Research — October 2019, IXDA Berlin
- Elevating Design: Create a strategic plan to increase your impact — September 2019, EuroIA 19 (w/ Alissa Briggs)
- Considering Research: function & impact — June 2019, User Research London
- Research: Goal, role, having an impact — June 2019, Strive UX Research
- Lean Learning: Applied UX Research — October 2018, Develop Denver
- "Maps & Markers: enacting a strategy to transform your design team" — August 2018, Adaptive Path UX Week (w/ Alissa Briggs)
- Lean Learning: Applied Product Research — May 2017, NASDAQ's "The Center"
- UX Research for Live Products — January 2015, ConveyUX