frameworks
8 articles
Profiling Product Teams & Predicting Research Needs
We can build a simple profile to predict where, and what kind, of research support our teams will need.
External Loops vs. Internal Cycles
Valuable insight emerges from external feedback loops. Impact develops through internal operating cycles.
The Structure of User Experience
A model of how “UX” works, and the critical forces that drive the team's product development.
A Spectrum of Perspectives: Design, Product, and Business
To align with product, research must recognize and balance design and business perspectives.
A Strategy and Wardley Mapping Primer
If you're doing strategic work, think in terms of evolutionary flow — and learn to draw fast-and-dirty Wardley maps.
User Models for Product Work
Each scale of organizational activity implies a different sets of models that drive product delivery and strategy work.
The Researcher’s Journey: leveling up as a user researcher
Researcher growth: process mastery, technical competence, and organizational influence.