[LC14] Language and Frames
"When a group of people try to do something together, they usually fail."
"When a group of people try to do something together, they usually fail."
Recurring patterns of events represent the ground truth: in both buildings and software systems.
How do you build whole and healthy structure?
It takes more than one frame to move the work forward.
The sand table gathers people for discussion and decision: and it only shows what is strictly necessary.
A picture worth 2,215 words?
To develop product craft, we need to know the steps involved and understand how they interact.
As user research is rebuilt into product practices, all its parts — not just the interviewing — must eventually be re-integrated.
Making models — sacred or sacrificial?
It's difficult to remember what it was like when we didn't know what we do now.
Everything decays — even the pictures we use to represent reality.
Work in product organizations operates across three levels of strategic scale.
Organizations need strategic focus and sensing mechanisms to grow useful new capabilities.
Working in healthy sequences keeps our teams moving forward confidently and steadily.
Our organizations adapt to the external world: once there's fit, they both re-shape each other.
We can build a simple profile to predict where, and what kind, of research support our teams will need.
The value of research lies in external feedback loops. Its impact moves through internal operating cycles.
User research is evolving — inevitably, and somewhat predictably.
A model of how “UX” works, and the critical forces that drive the team's product development.
To align with product, research must recognize and balance design and business perspectives.
As research evolves, the practice will hook into the organization in new ways.
Product teams must answer one question about their users: "what are they doing right now?"
An emerging paradigm, in opposition to project-based research, equips product teams to make informed decisions in short cycles.
You should know the basic elements of Wardley Mapping for strategy.
Learning loops and conceptual clarity for strategic product initiatives.