Dave's Research Company, Ltd. is a research & strategy consultancy.

To achieve our goals strategically, we must first respect and understand the world as-is. The hard part is making our understanding operational—selectively identifying what to learn; gathering appropriate and reliable data; developing actionable models & insight—unlocking the path forward.

I collaborate with design and product teams to do just that, focusing on service experience and product strategy. I also aim the research lens outside-in, helping teams understand, model, and improve their culture & delivery.