Growing Research in Product Organizations
The great mistake in building a research program is to focus on research itself. We must root our work into its larger context: our users, our teams, our product, and our organization.
The Waves of Research Practice
Research rides three waves of technology: one receding, one rising, one forming in the distance.
2021 Harvest Sabbatical
Six weeks of harvest in the Douro Valley with the incomparable Luis Seabra.
The Researcher’s Journey: leveling up as a user researcher
The growth of a researcher through Process Mastery, Technical Competence, and Organizational Influence.