Unbundling User Research
As user research is rebuilt into product practices, all its parts — not just the interviewing — must eventually be re-integrated.
product org
10 articles
Profiling Product Teams & Predicting Research Needs
We can build a simple profile to predict where, and what kind, of research support our teams will need.
External Loops vs. Internal Cycles
Valuable insight emerges from external feedback loops. Impact develops through internal operating cycles.
User Research and Its Inevitable Evolution
User research is evolving — inevitably, and somewhat predictably.
A Spectrum of Perspectives: Design, Product, and Business
To align with product, research must recognize and balance design and business perspectives.
Where UX Research Is Working
As research evolves, the practice will hook into the organization in new ways.
Continuous Discovery vs. Research Projects
An emerging paradigm, in opposition to project-based research, equips product teams to make informed decisions in short cycles.
User Models for Product Work
Each scale of organizational activity implies a different sets of models that drive product delivery and strategy work.