Dave's Research Company
The Elephant — a unified service experience model
A False Dichotomy — quantitative and qualitative evidence (upcoming)
"Reading List for Researchers and Designers"
Medium (this is everyone's favorite):
"The researcher's journey: leveling up as a user researcher"
"Strategy and hiring a user researcher"
"User research at Instacart"
Considering Research—June 28, 2019, User Research London (upcoming)
Lean Learning: Applied UX Research
—October 19, 2018, Develop Denver
Lean Learning: Applied Product Research
—May 2017, "The Center"
UX Research for Live Products
—January 2015, ConveyUX
Netflix on AWS
Thinking in Services, Majid Iqbal
"Basic Guidelines for Interviewing Users"
Maps & Markers: enacting a strategy to transform your design team