Unbundling User Research
As user research is rebuilt into product practices, all its parts — not just the interviewing — must eventually be re-integrated.
evolution
5 articles
Profiling Product Teams & Predicting Research Needs
We can build a simple profile to predict where, and what kind, of research support our teams will need.
User Research and Its Inevitable Evolution
User research is evolving — inevitably, and somewhat predictably.
A Strategy and Wardley Mapping Primer
If you're doing strategic work, think in terms of evolutionary flow — and learn to draw fast-and-dirty Wardley maps.
The Waves of Research Practice
Research rides three waves of technology: one receding, one rising, one forming in the distance.