User Models for Product Work
Each scale of organizational activity implies a different sets of models that drive product delivery and strategy work.
Growing Research in Product Organizations
The great mistake in building a research program is to focus on research itself. We must root our work into its larger context.
The Waves of Research Practice
Research rides three waves of technology: one receding, one rising, one forming in the distance.
2021 Harvest Sabbatical
Six weeks of harvest in the Douro Valley with the incomparable Luis Seabra.
The Researcher’s Journey: leveling up as a user researcher
Researcher growth: process mastery, technical competence, and organizational influence.
Blog
View allAnnouncing Loops and Cycles
A weekly mailing list with a simple focus: how organizations turn idea-stuff into live and successful software products — and how we can help ours do it better.
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